Technical Customer Support - Service Indoor (m/f/d)

Kostad is a global family business that has specialized in the development and manufacture of fast charging stations for electric vehicles over the past 14 years. We design individually tailored solutions for our customers and partners and thus set a strong example for the mobility of the future. Be there when innovations become reality.

Your tasks

At Kostad, we care passionately about our charging stations and our customers. If you are technically savvy and appreciate a solution-oriented approach, then you've come to the right place!

Your duties will include:

-Acceptance of technical requests: You are the first point of contact for technical inquiries regarding our Kostad charging stations, whether via hotline, email or our ticket system.
-Coordination and scheduling of service technicians: You organize and plan the assignments of our service technicians to ensure an efficient and fast solution for our customers.
-Responsibility for repair and spare parts management: you are responsible for the internal management of repair processes and the coordination of spare parts to ensure a smooth repair process.
- Performing remote maintenance: You perform remote maintenance on our charging stations in order to detect and rectify faults at an early stage.

Your profile

You are exactly right with us if you bring the following with you:

- Completed training in electrical engineering, automation technology, computer science or mechatronics: You have qualified training in a relevant technical field.
- Experience in the field of technical service is an advantage.
- Good EDP and Office skills: You have solid knowledge of EDP and Office applications required for documentation and customer support.
- Solution-oriented and independent way of working: You approach challenges proactively and find solutions independently.
-Class B driver's license: You have a valid class B driver's license in order to be able to make occasional site visits.

What awaits you with us

- A first-class opportunity: Become part of a stable and successful company in the industrial sector. Shape the future with projects in the field of renewable energies, e-mobility, electrical engineering and automation technology.
-Long-term employment: Secure a place in a future-oriented industry and be part of the change yourself.


Ability to work in a team

Independent work



If you are ready to advance your career in electromobility and inspire our customers with your know-how, we look forward to receiving your application to We offer a gross annual salary for this position starting at € 34,000. Together in a personal interview we agree on your salary depending on qualifications and work experience.

Apply now and shape the future of mobility with us!

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